We couldn’t be happier with our experience with Tom. As first time home buyers, there’s a lot of uncertainty and nerves. From the first meeting, Tom laid out how the home buying process works, in plain terms, without prompting. His straightforward and honest approach was what made us decide to go with him over another realtor.
Tom is very calculated in his work – if we didn’t like a house, he would help us separate the good parts from the bad, to help us narrow down what we were looking for. He never pressured us to look outside our price range, or to buy something we weren’t 100% sold on. He cared about our investment and wouldn’t hesitate to point out things that we may have overlooked that could affect the house’s value when it comes time to sell.
When we did find our home, Tom guided us through the contracts and offers, and looked out for our best interests. We ended up with a fair price below asking. It didn’t stop there though. Tom checked in on us frequently to make sure that everything was in order before closing. On moving day, he stopped by to wish us well, and followed up a few weeks later to make sure we were settled in. He offered to help us with things that most realtors wouldn’t have; he truly went above and beyond. With Tom, we felt heard and valued, and not like another customer. It felt like a friend was taking care of us. When we decide to move into a bigger place, we won’t hesitate to hire Tom again. He is warm, friendly and extremely professional. Thank you so much for everything!

“Dear Tom,

I would like to thank you for the hard work and outstanding service that you provided recently, helping us to purchase our  first home.

Our objective was to find the best house for our money, and we were new to the experience of purchasing a home.  With your knowledge, guidance and professionalism we were able to find exactly what we were looking for and more, and were extremely happy with the purchase price that you negotiated for us.  As a matter of fact, you made the whole process of searching for, viewing, negotiating, ultimately purchasing our home surprisingly painless, and everything went smoothly.  I always knew what was happening, and always felt like you were doing your best to find the best home and the best deal for us.

Through the process of searching for and purchasing our home, you were always available, eager to help every step of the way, and always putting forth your best effort on our behalf.  You went out of your way over and over again for our interests.  We look forward to doing more business with you, and when we get around to our next real estate transaction, we know that it will be more of the same Tom Sapinski service.

I will recommend you to everyone I know looking to buy or sell a home in Ottawa, confident in the knowledge that you’ll provide the best service available.  Thank you Tom, and best of luck in the real estate business.”

Sincerely,

Tom was referred to me by a friend who had just bought his first house. I am also a first time home buyer, and was really looking for someone knowledgable and patient to guide me through the process. Tom was very patient and understanding of my requirements and possessed a lot of knowledge about what sorts of things to look for. I was in a bit of a rush to find a house and he was very flexible in meeting me off hours to view houses. We viewed almost 25 houses in a 2-3 week period! I was very appreciative of Tom’s patience and am happily settled into my new house. He has also connected me with a few times since taking possession to check in and make sure I was settled and happy. Overall, a very positive experience.

When we were looking to sell our first house and buy a second we agreed to meet with a realtor. After that disastrous meeting we had just about decided to not use one at all when we were fortunate to meet Tom Sapinski. We couldn’t have been happier with him.  As a realtor, he makes himself easily available, puts you at instant ease and always leaves you with the feeling that what you want is just as important to him.  Tom is very knowledgeable about all aspects of realty when it comes to the buying and selling of properties. He is extremely patient and demonstrated that patience with the many many questions we had.  He sticks with you through all facets of your home purchase and sale are completed and checks in with you after to be sure you have settled in, are happy in your new home and to answer any more questions you might have.  We were very touched by this and by his housewarming gift. We would not hesitant to use Tom again in a second when we are ready to sell this house and buy a smaller one. We also wouldn’t hesitant to recommend him to anyone as a realtor you can trust. We consider ourselves fortunate to have Tom as our realtor and our friend.

“Tom provided great insight and recommendations that helped us sell our house fast and for the price we wanted. He worked extremely hard and kept to his word. We will use Tom again in the future.”