We couldn’t be happier with our experience with Tom. As first time home buyers, there’s a lot of uncertainty and nerves. From the first meeting, Tom laid out how the home buying process works, in plain terms, without prompting. His straightforward and honest approach was what made us decide to go with him over another realtor.
Tom is very calculated in his work – if we didn’t like a house, he would help us separate the good parts from the bad, to help us narrow down what we were looking for. He never pressured us to look outside our price range, or to buy something we weren’t 100% sold on. He cared about our investment and wouldn’t hesitate to point out things that we may have overlooked that could affect the house’s value when it comes time to sell.
When we did find our home, Tom guided us through the contracts and offers, and looked out for our best interests. We ended up with a fair price below asking. It didn’t stop there though. Tom checked in on us frequently to make sure that everything was in order before closing. On moving day, he stopped by to wish us well, and followed up a few weeks later to make sure we were settled in. He offered to help us with things that most realtors wouldn’t have; he truly went above and beyond. With Tom, we felt heard and valued, and not like another customer. It felt like a friend was taking care of us. When we decide to move into a bigger place, we won’t hesitate to hire Tom again. He is warm, friendly and extremely professional. Thank you so much for everything!

This letter is intended to express our appreciation for the excellent service we have consistently been privileged to receive from Tom Sapinski in our search for a home in the greater Ottawa area.

Tom was a pleasure to work with, whose patience and professional courtesy was constantly present during the countless homes we visited in our search for a wheelchair suitable home – till we finally found one in Stittsville.

I highly recommend he be credited for giving Prudential such a good reputation and he will definitely be recommended to all our friends who plan to buy a home in the future.

We wish him the best and remain assured in his success as he maintains this high quality level of service.

Sincerely yours,

Oct 12 2009

Hi Tom,

I wanted to take this opportunity to write a testimonial for you to use.

Working with Tom was a pleasure.  His business savvy was crucial in the successful selling of our home in a timely manner, as well as maximizing its selling price.  He was very prompt in returning phone calls and emails.  His communication style was very clear and concise.  He impressed us the most with his multi-pronged approach to marketing.

Cheers!

Dear Tom,

Thank you so much for taking care of the purchase of my condo and sale of my home. You were wonderful and caring and available all the time. The home sold very fast and we couldn’t believe it. We will be sure to use you in the future!

Tom was referred to us through a friend, and we were very pleased with his service in selling our home. He provided a good combination of relevant research, effective staging and marketing recommendations, a pleasant and professional manner, and honest hard work. We received two offers the first day of showings, one of which resulted in the sale of our home above asking price.  We would definitely recommend him to anyone thinking of selling their home.