I wanted to thank you, on behalf of myself and my family, for the excellent service your company afforded us during all phases of the house hunting process.  We were very fortunate to find and purchase a beautiful home that   met all of our needs in a relatively short time window.

A key ingredient to the success our trip was the superior brokering and customer service provided by Tom.  He was a joy to work with and represented us flawlessly and consistently went above and beyond the call of duty to close a challenging and multifaceted negotiation.

Again, my sincere thanks,

Tom was referred to me by a friend who had just bought his first house. I am also a first time home buyer, and was really looking for someone knowledgable and patient to guide me through the process. Tom was very patient and understanding of my requirements and possessed a lot of knowledge about what sorts of things to look for. I was in a bit of a rush to find a house and he was very flexible in meeting me off hours to view houses. We viewed almost 25 houses in a 2-3 week period! I was very appreciative of Tom’s patience and am happily settled into my new house. He has also connected me with a few times since taking possession to check in and make sure I was settled and happy. Overall, a very positive experience.

September 9, 2014

After 36 years of military service and various relocations throughout the world, it was time to purchase our very first home.  Having met Tom at an open house and we immediately felt comfortable and impressed with his friendly, relaxed and confident approach.

As mature first-time home buyers, Tom always ensured we were provided with the most current and up-to-date information.  Extremely attentive to our needs and the ever important budget, he would initially let us sway from our home search criteria but was comfortable reeling us in when he felt we were making too many compromises.  We also appreciated how Tom was quick to point out issues that would not fit with our desired home (layout, location, etc).

Once we found our home, Tom made certain we understood each and every step involved in the home-buying process never moving on to the next step until we were comfortable with the previous.   We were most impressed how Tom was quick to contact us when we had questions.  He also ensured we were aware of those times when he would not be available.  Even after we moved in to our new home, Tom still touched base with us and going above and beyond to ensure everything was to our satisfaction.

Tom is a highly professional individual and is clearly dedicated to his clients.  We would not hesitate to highly recommend Tom as your realtor.

“Tom provided great insight and recommendations that helped us sell our house fast and for the price we wanted. He worked extremely hard and kept to his word. We will use Tom again in the future.”

“Dear Tom,

I would like to thank you for the hard work and outstanding service that you provided recently, helping us to purchase our  first home.

Our objective was to find the best house for our money, and we were new to the experience of purchasing a home.  With your knowledge, guidance and professionalism we were able to find exactly what we were looking for and more, and were extremely happy with the purchase price that you negotiated for us.  As a matter of fact, you made the whole process of searching for, viewing, negotiating, ultimately purchasing our home surprisingly painless, and everything went smoothly.  I always knew what was happening, and always felt like you were doing your best to find the best home and the best deal for us.

Through the process of searching for and purchasing our home, you were always available, eager to help every step of the way, and always putting forth your best effort on our behalf.  You went out of your way over and over again for our interests.  We look forward to doing more business with you, and when we get around to our next real estate transaction, we know that it will be more of the same Tom Sapinski service.

I will recommend you to everyone I know looking to buy or sell a home in Ottawa, confident in the knowledge that you’ll provide the best service available.  Thank you Tom, and best of luck in the real estate business.”

Sincerely,